Policies

This page sets out the rules and regulations Centaurus Academy follows regarding fees, demo classes, invoicing, refunds, class scheduling, and academy holidays. By enrolling in or using our services, you agree to these policies.

All fees are paid in advance. We do not accept fees at the end of a billing period or later. Classes only begin once full payment has been received.

We accept payments in any currency. Payments can be made as a Direct Account Transfer, Remittance, or Western Union, or online using a Credit/Debit card via Stripe.

We offer a limited number of demo classes for prospective students:

• Group classes: up to 3 demo classes.
• One-to-One classes: 1 demo class.

For Group classes, the recurring invoice date is set to the date the student starts classes, and invoices recur from that date each billing cycle.

For One-to-One classes, students purchase a set number of hours in advance and use them as scheduled. Once the purchased hours are used, students may request to purchase additional hours. One-to-One hours are not billed on a recurring basis; invoices are issued only on request, when new hours are purchased.

• Full refund within 7 days of payment.
• 50% refund between 8–15 days of payment.
• No refund after 15 days of payment.
• Monthly fees are not transferable to any other student or program.

• A full refund is available for unused hours or classes if cancelled at least 24 hours before the scheduled start time.
• Classes purchased must be used within their validity period.

The academy reserves the right to stop classes in the event of non-payment of dues. Group classes are stopped 7 days after an invoice becomes overdue. One-to-One classes are stopped immediately once a student's previously purchased hours are used up.

Any outstanding dues owed by a student must be cleared in full before that student can resume or rejoin classes.

Group classes run on fixed days and times. If a student misses a scheduled class, that class is not rescheduled. If a class cannot be held due to the academy or teacher, it will be rescheduled.

One-to-One students are required to keep a fixed day and time with their teacher. This schedule may only be made flexible if the teacher agrees to it. The following rules apply:

• If a student misses a class without informing the teacher, that class is counted as used.
• Students must inform the teacher at least 24 hours before the scheduled class time to cancel or reschedule.
• Genuine emergencies are treated appropriately on a case-by-case basis.
• If the teacher misses a class, it will be rescheduled.
• The teacher retains the discretion to count a missed class or not, provided the conditions above (such as 24-hour notice or a valid emergency) are met.

Group classes are subject to holidays announced by the academy (such as Eid, Labour Day, and similar occasions). Group classes are not rescheduled because of academy holidays. One-to-One classes are rescheduled in such cases.

If you have any questions about these Policies, please contact us at +1 (437) 727-4351.