Centaurus Academy Cancellation and Refund Policy
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General Terms
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All fees must be paid in advance
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Payments are accepted via credit/debit card and direct bank transfer
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The academy reserves the right to modify this policy with prior notice
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Group Classes Refund Policy
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Full refund available within 7 days of enrollment
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50% refund available between 8-15 days of enrollment
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No refund available after 15 days
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Monthly fees are non-transferable to other students or programs
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One-to-One Classes Refund Policy
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Full refund available for unused classes if cancelled at least 48 hours before scheduled start time
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Refund will be processed through the original payment method
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Classes purchased must be used within their validity period
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Class Cancellation Policy
Student Cancellations
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Classes cancelled with less than 24 hours notice will be charged in full
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The instructor may offer a makeup class at their discretion
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Emergency cancellations with proper documentation will be rescheduled at no additional cost, subject to instructor availability
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Instructor Cancellations
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If an instructor cancels a class, they will reschedule at no additional cost
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The new schedule will be determined through mutual agreement with the student
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Students will be notified of any cancellations as soon as possible
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Refund Process
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Submit refund request through official channels
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Include booking reference and reason for refund
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Refunds will be processed within 30 days
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Refund will be issued using the original payment method
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Contact Information
For any queries regarding cancellations or refunds, please contact our support team at contact us.
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Note: This policy is subject to change. Students will be notified of any modifications to these terms.